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Your Outdoor Medical Partner

Frequently Asked Questions

Is Global Rescue insurance?

No. Global Rescue memberships are more than financial protection. Global Rescue has in-house operations teams that handle inquiries from members when emergencies occur in the field. These could range from a medical question to a complete evacuation.
What is Global Rescue Medical Advisory service?

You can contact Global Rescue whenever you have a medical question while outdoors. Global Rescue operations centers are staffed by experienced nurses and paramedics across numerous medical specialties. Common inquiries include assistance for minor wounds, sprains, blisters, dehydration, etc.
What is Global Rescue Field Rescue service?

Global Rescue provides, arranges and pays for rescue to the nearest appropriate medical facility if you get ill or injured outdoors and unable to get to safety on your own.
How do I access Global Rescue Services?

You will simply need to call the Global Rescue operations center via cellular phone at 617-459-4200 or send a text or email to when in the outdoors. For easy access, BaseMap users have direct contact to Global Rescue in the BaseMap app.
Will this work with my satellite connected communication device?

Yes. Your Global Rescue membership works with most satellite emergency communicators. Contact your device manufacturer directly for communication instructions.
Will Global Rescue reimburse my medical costs incurred during a rescue?

Yes. Evacuation maximum is $5,000, however, many domestic rescues fall within this $5,000 maximum.
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